How we handle your data
Privacy Policy
01 — Privacy Overview
Boxcars respects your privacy and is committed to protecting the personal information you share with us through this website. We collect only what we need to run the site, answer your questions, and improve how our inventory is presented. This page explains what we gather, why we gather it, and what you can ask us to do with it.
02 — Information We Collect
We collect the details you give us directly, usually through a contact form, a finance or trade-in enquiry, or a test drive booking. That normally means your name, email address, phone number, and whatever you choose to write in your message. We also collect basic technical information automatically, such as browser type, device, and which pages you viewed.
03 — How We Use Information
We use what you give us to reply to your enquiry, prepare the information you asked for, and follow up about a specific vehicle where you have asked us to. Technical data is looked at in aggregate, so we can see which listings people spend time on and where the site is slow or confusing. We do not sell, rent, or trade your personal information.
04 — Cookies
This site uses cookies to keep it working properly, remember the choices you have made, and gather anonymous statistics about how it is used. Some are required for the site to function; others run only if you allow them. You can change or withdraw your choice at any time in your browser settings, and our Cookie Policy explains this in more detail.
05 — Third-Party Services
We rely on a small number of trusted providers for hosting, form handling, and analytics. Each processes data only to deliver the service we have asked of it and operates under its own privacy policy. Where we pass your details to a lender or insurer, we do so with your knowledge and only to progress the enquiry you started.
06 — Data Security
We apply reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse, and access to enquiry records is limited to the people who need it. No system connected to the internet can be guaranteed completely secure, so we cannot promise absolute protection — but we treat your data as carefully as we would want ours treated.
07 — How Long We Keep It
We keep enquiry records for as long as we need them to deal with your request, and for a reasonable period afterwards in case you come back to us. Records connected to a completed sale are held longer, because tax and consumer protection rules require it. When information is no longer needed, it is deleted.
08 — Your Rights
You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it. You may also object to particular uses or ask us to stop contacting you. We respond in line with applicable data protection law, and may ask you to confirm your identity first so that we do not disclose your details to someone else.
09 — Changes To This Policy
We may update this policy when the law changes, when we begin using a new service, or when the way we handle data changes. The revised version will always appear on this page with a new date at the top, so you can see when it last changed.
10 — Contact
If you have a question about this policy or about the information we hold, email hello@boxcars.com, call +1 (555) 012 3456, or visit the showroom at 1250 Broadway, New York, NY 10001. We are happy to explain how your data is handled and to deal with any concern you raise.
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